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RETURNS

RETURNS

You can return any part of your order within 14 days of receipt of delivery (except for non-returnable items see list below).

You must ensure products are returned in unused and perfect condition in the original packaging and include your receipt.

Once the item has arrived back, the refund can take up to 28 days to be completed.

For full returns policy including damaged or faulty items please refer to our Terms and Conditions page

Non-returnable items

- All Earrings

- Items produced bespoke

 

General enquiries: hello@theshopfloorproject.com

Order enquiries: orders@theshopfloorproject.com

Telephone: 01229 584537

 

RETURN ADDRESS

THE SHOP FLOOR PROJECT

4 WHITE HART YARD

ULVERSTON 

CUMBRIA

LA12 7BB

UNITED KINGDOM